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Customer Privacy & Security

Dead Red Corporation has created this privacy policy to make you aware of the information gathering and dissemination practices for our Web site(s). We value your trust for a successful and long term relationship. Earning and keeping your trust is very important to Dead Red. Because of this commitment, we never sell, rent or trade e-mail addresses with any other company. We have put in place state-of-the-art security software to protect your personal financial information when you shop with us.

We welcome your questions, comments, and concerns about this policy. Please contact us by e-mail at info@deadredsports.com or by phone at 1-888-773-3310.

Visitors to our Web Site

For each visitor to our Web Site, our Web servers recognize and log your IP address, browser, and your domain name. This information is used for content improvements, responding to customer service requests, and for producing site visit statistics.

Purchasing/Registration

When purchasing (ordering) from us we will need your name, shipping address, e-mail,

and credit card information. This information is needed to correctly process and ship your order. We do not store your financial information in our system, therefore customers are required to re-enter this information on each visit. When you register for “Team Dead Red” you will be asked for more personal information. This information will be used to enhance your shopping experience.

Data Use

Your confidential information is used to process and deliver your orders, enhance customer service, and to develop Dead Red marketing programs. Your data will not be shared, traded or sold to other parties without your permission.

Cookies

“Cookies” are used to make your shopping experience more efficient, convenient and personalized. A cookie is a very small text file placed on your hard drive. It helps us improve our site design, product selection, services and promotions in ways that serve you better.

Security

We use state-of-the-art technology to encrypt your financial information before it is sent. This sophisticated system scrambles your financial data as it travels from your computer to our Web Site, making it useless to anyone but Dead Red Sports.

Customer Service Information

If you have product concerns, ordering questions, or need an explanation of any of our programs, please call us at 1-888-773-3310 or e-mail us at info@deadredsports.com. You can track your shipped orders by clicking on the “customer service” tab.

If we decide to change our privacy policy, we will post those changes on this page. These changes will be made without prior notice.

We welcome your questions, comments, and concerns about privacy. Your input will be used to improve our site.

By using our site, you consent to our privacy policy.

Children’s Privacy Policy

The federal government has a law titled “Children’s Online Privacy Protection Act” (COPPA), which requires us to receive the parent’s or guardian’s consent before collecting any information on children under the age of 13. Dead Red Sports does not collect information from anyone under the age of 13 unless a parent or guardian has provided us with the written consent form below.

When a child under 13 wants information from us or wants to join Team Dead Red, or enter one of our drawings/contests, then the Parental Consent Form must be completed and mailed to us. The consent form should be printed from this web site, completely filled out then either mailed or faxed to Dead Red Sports.

Please click here for Parental Consent Form

Fax to: 253/566-2295

Or mail to: Dead Red Sports, 4209 Soundview Dr W, University Place, WA 98466

When a child under 13 registers with us we collect name, birthday, gender, address, e-mail address, sport preferences, and a selected ID and password. Once consent is received we may collect further information from your child, for example when they register for a contest. We will not ask the child for any more information than is necessary for the child’s participation in that activity.

All information collected under this consent requirement is protected. Information is retained behind secured networks and is only accessible by a limited number of authorized people associated with Dead Red Sports.

We will delete personal information about a child upon receipt of written request from the parent or guardian who signed the original consent form. Parents or guardians may also request to review or modify the information about their children.

Please contact us if you have any questions about this policy.

 

 
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