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Frequently Asked Questions

How did the idea of a company called Dead Red Sports originate?
It originated with two of our founders in 1998. They were vacationing at Lake Tahoe with their families when they began brain storming the idea of a company named after the term Dead Red.

What does the term “dead red” mean?
It means that a hitter is looking for a fastball. The term first was used in the late 1800’s when baseball’s had very little life (dead), and the leather covering was dyed red.

How can I track the status of my order?
Click on the tab “My Account” then login to your account with your username and password. Click on “order history.” This will indicate whether it has shipped or not. If the order has shipped you will be e-mailed a tracking number, which will allow you to see where in the shipping process your item is.

How do I determine the shipping charges on my order?
When you check out of the store the shipping charges will automatically appear.

Will Dead Red Sports ship to an international address?
Please contact us for more information.

How can I become a representative or affiliate of Dead Red products?
Click on the “Affiliates” tab and check the terms & conditions of the different programs we offer. If you are still interested please fill out the on-line application.

What is the difference between Dead Red gloves and another brand?
There are a number of quality gloves on the market, however, there are also a number of poorly manufactured gloves for sale. It is important that you look for high quality leather, strong and durable lacing, impact resistant stitching, proper padding, and a pocket design that is appropriate for your needs. Dead Red gloves meet these criteria, but its brand name offers so much more. The name, “Dead Red,” reminds a player of preparedness, concentration, speed, work ethic, teamwork, and focus. These characteristics make a successful player. No other brand offers the combination of top of the line materials with mental strengthening.

Does Dead Red have an equipment donation program?
Yes, Dead Red donates old used gloves to under privileged youth through our “donation/exchange” program.

How do I return a product?
You may return an unused item that does not meet your needs or a product with material defect(s). Click on “customer service” to see more detail.

Does Dead Red Sports offer a fund raising program?
Yes we do. Please visit our Fundraisers page for more information.

Does Dead Red offer baseball instruction resources?
Yes, please click the tab labeled “baseball instruction.”

 

 
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